FAQs

You Asked, We Answered

Below are answers to some common questions about our products, services, and the Alkaline lifestyle. If you have any further inquiries, feel free to reach out to us at any time.

Do you offer international shipping?
Answer: Yes, we ship internationally.

When can I expect my product(s) to arrive?
Answer: Typically, orders are processed and shipped within the same week of purchase. Should you experience any delays or issues with your shipment, please contact us at info@alkalinehealingherbs.com for assistance.

When can I visit the store?

Answer: We welcome you to visit our stores during the following hours:

Northside Location: 4661 North Elston Ave, Chicago, IL 60630 Open daily from 12 PM to 7 PM.
Humboldt Park Location: Open from 12 PM to 6 PM, Wednesday through Saturday.

How can I learn more about the Alkaline lifestyle?
Answer: To dive deeper into the Alkaline lifestyle and explore the holistic practices recommended by Dr. Sebi, sign up with us for free! You'll gain access to a wealth of resources, exclusive information, and updates on herbalist healing practices. Join our community today by registering here!

What is Dr. Sebi's Alkaline Diet?
Answer: Dr. Sebi's Alkaline Diet is based on consuming plant-based foods and herbs that help maintain the body's alkaline balance and promote health. For more detailed guidance and personalized advice, consider signing up for our free resources on the Alkaline lifestyle.

Are your products organic and natural?
Answer: Absolutely! We pride ourselves on offering 100% organic and natural products, adhering to strict quality control guidelines to ensure you receive the best herbal supplements according to Dr. Sebi's teachings.

How should I store my herbal products?
Answer: To preserve the efficacy and freshness of your herbal products, store them in a cool, dry place away from direct sunlight. Ensure the containers are tightly sealed to prevent exposure to air and moisture. For specific storage instructions, please refer to the product packaging.

How can I track my order?
Answer: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment's progress via our website. If you have any issues tracking your order, please contact our customer support team for assistance.

What are your payment options?
Answer: We accept Credit/Debit, PayPal, Google Pay

What is your return policy?
Due to the nature of our business all sales are final. However, if the order(s) have not been processed and/or shipped we can cancel the order for a full refund.

FAQs

Do you offer international shipping? Answer: Yes, we ship internationally.

When can I expect my product(s) to arrive? Answer: Typically, orders are processed and shipped within the same week of purchase. Should you experience any delays or issues with your shipment, please contact us at info@alkalinehealingherbs.com for assistance.

When can I visit the store?

Are your products organic and natural? Answer: Absolutely! We pride ourselves on offering 100% organic and natural products, adhering to strict quality control guidelines to ensure you receive the best herbal supplements according to Dr. Sebi's teachings.

How can I track my order? Answer: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment's progress via our website. If you have any issues tracking your order, please contact our customer support team for assistance.