Privacy Policy

When you place an order, create an account, subscribe to our email list, or contact us, we collect the information you give us - name, email address, phone number, shipping and billing address, and order details. We also collect basic usage data (pages viewed, device and browser type) so we can keep the site working well.

• To process, fulfill, and support your orders and in-store pickups.
• To send order confirmations, shipping updates, and account notices.
• To send herbal guides, offers, and news - only if you opted in.
• To track loyalty points earned on your orders.
• To improve the site, our products, and customer service.

Checkout and payment processing are handled by Shopify. We never see or store your full card number. Payment details are handled by our processor under their own security and privacy terms.

We share only what is necessary with the partners who help us run the shop - our ecommerce and payment platform, shipping carriers, email delivery provider, and privacy- respecting analytics. They may not use your information for their own marketing.

We use cookies and similar technology to keep your cart, remember preferences, and understand how the site is used. You can block cookies in your browser, though parts of the site (like the cart) may stop working correctly.

Every marketing email includes an unsubscribe link, and you can opt out at any time. Transactional messages about an order you placed will still be sent.

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond as promptly as we can. We keep order records as long as needed for accounting and legal obligations.

Our site and products are intended for adults. We do not knowingly collect information from children under 13.

Questions about this policy? Call 773-983-4877 or visit us at 4661 N Elston Ave or 2455 W Division St in Chicago.